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FAQ

Making Hosting Simple & Fun..

We provide a fondue set with every order along with everything you need to set it up.

Order are only delivered at the moment.

”Easy like taking candy from a baby”

Anyone who encountered a screaming toddler knows neither is that easy or fun but you know what is ?


Hosting your next fondue party with us !!

There is a $80 deposit for every fondue set.

If fondue sets are not returned cleaned there is a $40 cleaning fee.

Day of the delivery we will contact you with a estimate time of our arrival.

Dairy Free fondue mixture is gluten-free, some of the dippings might still have gluten though.

Make sure to leave a note for all dietary restrictions for extra precaution. 

We aim to pick up the fondue set next day. If there are any changes we will contact you.

We are only able to deliver within 20-35 minute in distance from Downtown Vancouver Area, which includes areas in North Vancouver, West Vancouver & Surrounding Ares

Tips & Tricks

Set Up

  • Place the wood and metal base on the area you wish to serve fondue on.
  • Have the gel canister in place making sure the gel is not pooled above the openings.
  • Follow the heating instructions from the manual.

Leftovers

  • After scooping out the fondue, use left overs for all sort of things !
  • Cheese: Make grilled cheese sandwich, Mac N Cheese, add in mash potatoes, lasagna and much more
  • Chocolate: Add milk for hot chocolate, save it for brownies, muffins, chocolate toast and much more.

Safety

  • Always place fondue on stable & flat surface and legs centered.
  • Never place flammable materials (cloth, paper etc.) near the set when in use.
  • Be careful when moving the fondue set while its hot, use mitts.
  • Do not overfill the fondue set.
  • Keep the outside of the fondue pot clean so that the pot does not catch fire.
  • Don’t allow children to use the fondue set unattended.
  • Don’t leave fondue set Unattended.
  • While adjusting the flame level take the fondue off if needed.
  • If you need to add more gel to the flame, wait for the flame to completely be gone then squirt gel onto surface and tapping it gently for it to seep through the openings. make sure you don’t have a pool of gel on top before relighting.

Cleaning

  • Remove pot from flame when done to avoid scorching the bottom
  • Never use a hard-bristle brush, baking soda or sharp objects on the fondue set.
  • Scoop out all the left over cheese or chocolate when done.
  • Fill pot with water with little dish soap and bring to a simmer, let it sit for 10 minutes then rinse the pot out.
  • Use a cloth to remove the debris
  • Give it a final clean and dry with a towel.
  • Wipe wood part with wet cloth, do not soak in water.

Mics:

  • Have flame on low-medium, lower heat as you go through the fondue.
  • More valves open = more heat
  • Remove pot from flame when done to avoid scorching the bottom
  • Stir pot occasionally to avoid scorching,
  • Chocolate Fondue doesn’t need to be very hot. Have heat lower then cheese fondue.

Tips & tricks for fonduing

Fondue is the ideal way to bring people together. Invite your friends and family over for a fun night in!
For a truly carefree evening, we’ve got some tips and tricks.

Maintenance tips

  • Never clean with a hard-bristle brush, abrasive materials, baking soda, disinfecting or corrosive cleaning agents.
  • Make sure the fondue set has cooled off completely before moving it.
  • Never immerse the base in water or other liquids. Clean the base using a wet cloth and dish soap.
  • Clean the fondue pot with hot water and dish soap.
  • Never clean with a hard-bristle brush, abrasive materials, baking soda, disinfecting or corrosive cleaning agents

Tips & tricks for fonduing

  • Before using the fondue pot, immerse it in cold water for two hours. This creates a chemical process that promotes the hardness of the fondue pot. Since not everyone uses a fondue every week, we recommend doing this before each use. If you use your fondue regularly, then it is not necessary to do this every time.
  • Never leave the fondue burner unattended when lit. This is an OPEN FIRE.
  • Always place the fondue set on a stable and flat surface.
  • NEVER place flammable materials (cloth, paper, etc.) near the set when in use;
  • After preparing the cheese fondue, in order to prevent it from scorching, keep it warm and stir frequently.
  • Never move the fondue set when hot.
  • Do not overfill the fondue pot or otherwise the contents may splatter over the edge.
  • Keep the outside of the fondue pot clean so that the pot does not catch fire.
  • All parts of the set become extremely hot during use. Allow the fondue set to cool off completely after use before moving it.
  • Never allow children to use the fondue set unattended.

Some extra details

When returnig the fondue set you are responsible to keep the cheeziness contained. Remove all the cheese or choclate from the pot. DO NOT SCRAPE WITH METAL SHARP ITEMS (fondue gods do not like that)
There is a cleaning fee if any residual food is left on the rental.

Cleaning Instructions